How can we help?

Book on this website or in the MVP Clean app. You'll see the full price, including sales tax, before you pay.

Your booking goes to ID-checked cleaners near you. As soon as one accepts, we let you know, and you can see their name and rating in the app.

In the app, open the booking and choose Cancel, or Skip for a recurring visit. Cancelling is free up to 24 hours before the clean; later changes may cost part of the price. The cancellation policy has the details.

When you book, by card through Stripe. For recurring cleans, each next visit is charged after the one before it. Your card details are handled by Stripe and never stored on our servers.

Rate the clean in the app and tell us what happened using the form on this page, with your booking date. We'll look into it and get back to you.

We're based in Brooklyn and add neighborhoods as our team grows. Check your ZIP code on the homepage; if we're not there yet, join the waitlist and we'll email you.

Get the MVP Clean app and sign up (or sign in if you already book with us). Go to Account, tap Become a cleaner, add where you work from, and verify your ID with Stripe: a photo of your driver's license, state ID or passport and a quick selfie. You're usually approved within minutes.

Once you're approved, connect your bank with Stripe in the app, and job offers near you start coming in.

Through Stripe, straight to your bank, the day after each clean. You can see every payout under Earnings in the app.

Instead of MVP Clean keeping a commission on each clean, you pay $49 a month or $490 a year and keep each clean's full price, minus only the card processing fee (about 2.9% + 30¢). Your first month is free, and you can cancel any time. Start it in the app under Account → Your plan; companies, on the dashboard's Business tab (one subscription covers the whole team).

Yes. Set the days and hours you work and how far you'll travel in the app. You only get offers that fit, and you choose which to accept.

No. Cleaners are independent contractors who use MVP Clean to find and get paid for jobs. See the Terms of Service.

Sign in on the company dashboard (or in the app under Account → Your cleaning company) and add your business: legal name, EIN, contact details and where your team works from. Upload your certificate of general liability insurance and submit it for review. We email you when it's approved.

Add each person with their name and photo, then have them verify their ID with Stripe (a photo of their ID and a selfie): do it together on your phone, or send them a link from their profile. Once a team member is approved, you can assign them to jobs. They don't need the app; if they'd like it, send them an invite from their profile and they enter the code under Account → Join a company team.

Bookings near your team come to your company as offers. Pick who goes and assign them; the customer then sees that person. If a customer chose one of your team as a favourite, they're suggested first. You can give a booking to someone else on your team later, and mark visits done for team members who don't use the app.

Through your company's own Stripe account, the day after each clean your team completes. You pay your team. Set up payouts on the dashboard's Business tab.

On the sign-in screen in the app, tap Forgot password and we'll email you a code to reset it.

In the app: Account, then Delete account. Without the app, see how to delete your account.

Only to run your bookings and payments. Read the Privacy Policy.